What we say >

Understanding Collective Intelligence: Are Two Heads Better Than One?
Similar to Web 2.0, Collective Intelligence, as it relates to the web, can be difficult to define. A simple definition of Collective Intelligence technology might read something like this;
"An online technology that provides content for purpose, leading to a more compelling experience for the individual, that is derived from observations of the behaviour of the masses."
- Adam Bateson
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Using Behavioural Targeting and Collective Intelligence to Engage Your Audience
Recent advances in online behavioural targeting can provide a quick return on investment and make your website more engaging for users. By automating decisions relating to content placement and driving immediately relevant information toward the user, behavioural targeting can increase the impact from existing investments in website analytics and testing, content management systems, search technology and even SEO.
- Adam Bateson
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Can I help you?
If you want to limit customer interaction with your call centre, why not listen to customers in the design phase of your processes and offerings?
- Bernard Harper
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Converting the faithful
Recommendation engines are a tried and tested technology that could help banks win over customers.
- Adam Bateson
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Why Web 2.0?
When considering your website and the possibilities of Web 2.0, a philosophy of innovation is useful.
- Adam Bateson
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Online precision
A convincing and clear online presence can only be executed with optimism, focus and a decisive strategy.
- Adam Bateson
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Online's time to shine
Investing in a company’s online business can increase customer numbers in a down market.
- Adam Bateson
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Learning to listen
Web 2.0 tools may help to ease customer’s financial anxiety by providing a forum for their fears.
- Adam Bateson
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What is the Future of Social Search?
You might get the feeling that the web community is screaming out for easy access to personal, accurate, relevant and immediate information.
- Adam Bateson
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Welcome to the business end of the internet.

NetReturn Consulting is not a web designer. Or an IT firm. Or an online agency.

We are an ebusiness consultancy that can help you make the most of being online. We pride ourselves on our understanding of business, and our ability to work with you to find innovative, custom-made ways to solve your individual needs.

We have 10 years of experience doing precisely that - helping some of Australia's leading firms with their online strategy, design, development, and ongoing website maintenance.

 

Making the net fit the goal.

You'll find working with NetReturn Consulting a refreshing experience. The first thing you might notice is that it's not all about us. Or about the latest trends. It's about you. And our immediate interest is in finding out what your business is about, and what you're looking to achieve online.

We also know the complexities of achieving objectives in major firms. Not only do we have years of experience working with them, many of us have also worked for them. We know how many stakeholders can be involved in decision-making. We understand the processes required to get funding for a project. And we know that every firm, and every job, is different.

We have the tools, experience, flexibility, and organisational skills to work within your company's framework, and help you see your project to a successful completion - whatever that might be.

Who's in charge

Bernard Harper – Managing Director

Adam Bateson – Director