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5 items found for ""

  • NetReturn Consulting | Strategy & Technology

    Maximise your online investment With over 25 years in business, NRC provides trusted technology solutions so you can focus on your business growth. TM Let's Talk Is your business optimising its digital potential? ​ What if you could confidently take customers through compellling online experiences ? So every customer felt understood. Felt different from the others. Felt special. What if you were confident every dollar you spent would work a whole lot harder for you ? ​ And what if you could find a technology partner who wasn't fickle ? ​ Instead they were steadfast. Reliable. And smart. ​ Welcome to NetReturn Consulting ​ Strategy & Technology The secret behind our success? ​ We let the business needs drive the technology. Not the other way around. Integration & Design We seamlessly integrate existing systems, ensuring harmonious connectivity across all areas of your business. Support and Maintenance There are no rest days when running a business. We're here to manage, support and protect your online properties so you can focus on what you do best. Who We've Worked With “Every once in a while if you're lucky, you get to work with partners this good. NetReturn Consulting were helpful, hard working, smart & did exactly what they said they were going to do each time. That kind of reliability is the coin of the realm in this business." Nick Thorpe | Lonely Planet To play, press and hold the enter key. To stop, release the enter key. About About Approach NetReturn Consulting are a client-focused, technology-agnostic and collaborative company renowned for excellence in delivery. ​ With our tools, experience and flexibility, we adapt to your company's framework to ensure successful project completion every time. History With over 25 years in the business, NetReturn Consulting champions an impressive client base across Australia. ​ From the Sydney Olympics to CareerOne, CarsGuide, NSW Education and the Federal Government (DFAT/AusAID), NRC has a proven track record of success, time and time again. Get a Demo Let's Talk Let's develop your business' technology plan. NAME EMAIL PHONE ORGANISATION MESSAGE Submit Thank you. We'll be in touch shortly.

  • About | NRC

    About Us With over 25 years in business, NetReturn have a proven track record of success, time and time again. ​ Client-focused, technology-agnostic and collaborative, NetReturn provide solutions you can trust and rely on. ​ Let us design a technology platform that empowers your business to outperform competitors. Let's Talk ​ NetReturn Consulting is a client focused, technology agnostic and collaborative company with a strong reputation for excellence in delivery. We have the tools, experience, flexibility, and organisational skills to work within your company's framework and to see your project through to its successful completion by delivering a technology platform which enables your business to outperform the competition. ​ ​ Professional and Government Standards NetReturn Consulting is registered with the following governments and organisations: ​ Endorsed supplier to the NSW State Government ICT Services Scheme SCM0020 as an advanced Registration Supplier ​ Endorsed supplier to the Federal Government through the ICT Contractor Services Panel. Listed with the Australian Government (Department of Human Services), facilitating other government departments to issue a work order an Instrument of Acceptance Listed supplier to the United Nations Global Marketplace (Supplier #263558) ​ Registered with the International Trade Council – (Qualified Accredited IT services provider – 28806649) ​ Registered with The World Bank Certifications

  • Services | NRC

    The Net Return Difference We start with your business goals and direction. Too often, companies are forced to wrap their business around the technology. We believe in making the technology wrap around the needs and vision for your business. ​ Our speciality? Instead of taking an ‘out with the old, in with the new’ approach, we integrate your pre-existing legacy systems with new technologies to surface data in a valuable way. ​ Our track record speaks for itself. With over 25 years in business, our proven process leads to repeatable success. ​ What we do 01 Strategy & Technology The secret behind our success? ​ We let the business needs drive the technology. Not the other way around . ​ Too often, companies struggle to wrap their business around new technology. NetReturn begins with your business needs and vision, tailoring tech solutions to your fit your unique requirements. 02 Integration & Design We integrate your existing systems with new tech solutions. ​ Why waste valuable data and legacy systems? Our expertise lies in integrating new and efficient technologies with your existing systems. ​ The final solution? A common technology platform that allows all areas of your business to connect harmoniously. 03 Maintenance & Support When running a business, there are no rest days. ​ We’re here to manage, support and protect your online properties so you can focus on what you do best. ​ + Health Checks: With regular health checks, we ensure your site is always securely up and running, detecting and resolving issues before they emerge. ​ Faults are logged and remedies are implemented to avoid costly disruption to your business. ​ + Tracking & Reporting: Tracking and reporting are also supplied, so your in-house IT can manage your platform with ease. ​ + Hosting: Take advantage of NRC’s vast expertise and resources by outsourcing your hosting needs. Let's Talk info@netreturn.net.au First Name Phone Last Name Email Organisation Message Send We'll be in touch shortly.

  • Contact | NRC

    Let's Talk Let's talk about developing a technology plan. An integrated, seamless platform from your customer-facing website through to your back-end systems to support key business functions, drive operational efficiency and excellence. ​ NetReturn Consulting will work with you to ensure your online investment is supporting your business so you can concentrate on the future, instead of the fix. First Name Phone Last Name Email Organisation Message Send We'll be in touch shortly. Address 3 Spring St Sydney NSW 2000 Australia Contact + 61 2 9279 2960 info@netreturn.net.au

  • Work | NRC

    Delivering our customers exceptional service and value since 1999. Lonely Planet Enhancing Lonely Planet's platform capabilities, customer experience and competitive position. Lonely Planet sought to optimise its online user experience amidst a growing base of dedicated travelers, rising competition and an extensive but fragmented resource library. ​ Following a strategic review, NetReturn delivered an Endeca IAP solution to enhance global search capability, synchronise data across multiple systems, increase multi-product purchases and solidify Lonely Planet's top ranking in the global travel guide market. 3% increase in click-through rate 1.75% increase in conversion rate 5% increase in users attracted to site "Every once in a while if you're lucky, you get to work with partners this good. NetReturn Consulting were helpful, hard-working, smart and did exactly what they said they were going to do each time. That kind of reliability is the coin of the realm in this business." Nick Thorpe, Project Manager Catholic Care Repositioning Catholic Care's digital offering into a more customer-centric experience CatholicCare needed to rework its site in consideration of its unique audience, new industry rules and increased competition. ​ NetReturn Consulting mapped client profiles and user journeys, aligning their strategy to the future growth of the organisation. The result? A UX informed site with a fresh look and feel; streamlined navigation and enhanced search and map functionality; and a tailored content management system, empowering CatholicCare with greater control over their online content. ​ With a tangible boost in digital visibility, audience engagement and a streamlined interface, CatholicCare were not only relieved from routine tasks, but able to focus on other strategic endeavours and adapt to shifting audience and industry demands. PokitPal Auditing PokitPal's online systems so they could focus on what they do best Amidst a growing network of universities, students, and advertisers, PokitPal needed to bolster and expand their online capabilities. But how could they propel growth and sustain their leading market position whilst upholding seamless service and support? ​ Following a strategic review, NetReturn conducted a meticulous audit of their production system. To optimise performance, robust procedures for application management and error control were established. ​ The ensuing development phase yielded a comprehensive, technology-agnostic solution, meticulously tailored to the new university year within deadline and budget. As the leading market player, PokitPal now delivers an elevated customer and advertiser experience, empowering them to concentrate on propelling business expansion. “For the first time we are heading towards the university O week in February 2013 with a solid profit offering for universities and students alike” Fraser Duddy, Managing Director ASEAN The Association of South East Asian Nations ASEAN were in need of an optimised portal to facilitate registration, record keeping, student training and certification, whilst connecting students with industry jobs across all ten states. ​ Through comprehensive stakeholder management and analysis, NetReturn developed a job matching portal between the industry and qualified ASEAN Tourism Professionals. This paved the way for tourism professionals, who could now access intra-regional opportunities and greater professional pathways, whilst boosting the industry with an increased cadre of quality, trained staff. Tourism schools also benefited through higher graduate employment rates of qualified, accredited tourism professionals. Finally, ASEAN were able to boost their revenue through charging the industry for this optimised service. ​ Wyong Shire Council Continually developing the Council's online presence via evolving content, strategy and branding Wyong Shire Council sought to revive their online presence through upgraded informational architecture and design, as well as continual maintenance and support to a fixed budget. ​ By keeping the content fresh and relevant to the audience and encouraging users to interact with the site, NetReturn increased site visitors by 110% in six months. ​ But the process didn't end there. NetReturn tailored their support service so Wyong Shire Council could concentrate on their operations with the confidence that their online investment would continue to grow. "The website maintenance service provided has been first class, as has been the case throughout the project. NetReturn Consulting have been a delight to work with & quickly came to terms with our organisation. Service has always been pleasant, helpful & willing to go the extra yard without a grumble." Ian Roberts, Communication Officer "NetReturn Consulting's approach and delivery was consultative and collaborative. Communication was clear and concise and deliverables were well defined. They are extremely responsive and easy to work with." Anne Stasinowsky, Development Effectiveness Manager Coffey International Development Incentive Fund Project (AusAID commission) Coffey International Development sought a dependable partner for database and web development for Incentive Fund Project. NetReturn worked closely alongside Coffey to understand their objectives: stakeholder access levels, user-friendliness and leveraging existing information repositories. ​ NetReturn oversaw project management, website design, HTML/CSS coding and user-friendly templates for staff to generate reports, update databses and make website updates. These solutions were designed to withstand PNG's conditions with exceptional uptime. ​ The result? An on time and in budget full design to delivery of a large-scale, flagship AusAID program database and website. Praised by AusAID and I.F Board, the deliverables supported a US$100+ million grants program for national government, civil society and the private sector. CareerOne Enhancing Lonely Planet's platform capabilities, customer experience and competitive position. CareerOne were facing a drop off in candidate usage given their limited online functionality and this risked their market position and revenue stream from advertisers. ​ NetReturn integrated a Java-based CMS system with an Adicio job search engine, ensuring only highly relevant content is provided to searching candidates. Alongside this, a modernised corporate portal was developed to provide a central point for internal information, enabling staff to work from multiple devices and locations concurrently. Alongside this, NetReturn delivered a refreshed website redesign to reflect CareerOne's corporate identity and optimise customer experiences through enhanced functionality, superior to competitiors' offerings. 30% increase in website usage reduced IT and administrative hastles increased customisation capability "This is just the beginning of CareerOne's plan to be the number one career network in Australia and this new technology will get us there. The technology is unlike anything on the Australian market and is a giant leap forward for both job seekers and recruiters." Dr Stephen Hollings, Chief Executive Officer You're In Good Company Let's Chat First Name Last Name Email Message Send Thanks for submitting!

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